"I have used New Hope Propane services for 6 years. I find the office personnel to be polite, courteous, and efficient. No issues with deliveries being in a timely manner when scheduled. I had an issue once with my gas logs. The folks at New Hope helped me with finding a qualified repair person. The people at New Hope treat you like you are family. I would highly recommend them for your propane needs."
"Our new fire logs! From the time we entered the store to look for a product, until the installing technicians left our home, we had nothing but great experiences. The sales person was really friendly and helpful, showing the different gas logs in operation in the store. She was more of an "advisor" than a "salesperson". She fired up a couple sets, having them actually flaming side-by-side at the same time, which made our decision much easier. We bought the logs on Friday and they scheduled the installation right away for the next Monday. The installation technicians (two!) were quick, knowledgeable, friendly and produced an installed product that worked perfectly and looked as good as the display in the store. They walked us through the use of the logs and remote control - we did not even need to read the manual! They even gave us several suggestions on how to best use our new logs and ceiling fans for heating and cooling. The result: an upgrade from our previous gas logs set, a beautiful, realistic, flame and "glowing embers" effect, fireplace! The first night we lowered the lights, curled up on the sofa and enjoyed a beautiful, romantic fire. We really do enjoy it! We strongly recommend New Hope Gas as the place to get your next gas logs set/product. And we just know that you will enjoy your fireplace as much as we do."
-Bill and Shirley
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